- Information We Collect
We may collect and process the following types of personal information about you:
- Personal identification information (such as name, email address, phone number)
- Account login information (such as username and password)
- Payment information (such as credit card number, billing address)
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Technical information (such as IP address, browser type, operating system, language preferences, referring URLs, device name, country,
location)
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Usage information (such as access history, interactions on the website, information about how and when you use our Website, and other
technical information)
This information is primarily needed to maintain the security and operation of our Website, and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies.
You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on
your device. Note however, if you choose to opt out, you may not be able to use certain aspects of the Services.
- How We Use Your Information
We process your information based on legitimate business interests, to fulfill our contract with you, comply with legal obligations, and/or with
your consent.
We use personal information collected via our Website for various business purposes, relying on legitimate interests, contract fulfillment,
consent, and legal compliance.
Specific purposes include:
- Facilitating account creation and logon, including linking to third-party accounts.
- Posting testimonials with your consent.
- Requesting feedback and user communications.
- Managing user accounts.
- Sending administrative information.
- Protecting our services and enforcing terms and policies.
- Responding to legal requests.
- Fulfilling and managing orders.
- Administering prize draws and competitions.
- Delivering requested services and support.
- Sending marketing and promotional communications, with opt-out options.
- Delivering targeted advertising.
- Conducting data analysis, usage trend identification, and improving our Website and services.
We may use your information for data analysis, identifying usage trends, evaluating promotional campaign effectiveness, and improving our Website,
products, marketing, and user experience. This information may be stored in aggregated and anonymized form, not linked to individual users.
Identifiable personal information will not be used without your consent.
- Information Sharing
We use your personal data when legally allowed, primarily to:
- Fulfill contractual obligations or take steps before entering contracts.
- Comply with legal obligations.
- Pursue legitimate interests of our own or third parties, except where overridden by your rights and freedoms.
We generally do not rely on consent for processing, except for third-party direct marketing via email.
Please be aware that whenever you voluntarily make your personal information available for viewing by third parties or the public through the
Services or by posting via SMP, that information can be seen, collected, and used by others. We are not responsible for any use of such
information by others.
- Information Security
We use appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
However, no security measure can guarantee absolute safety.
- Tracking Technologies
We and our partners use cookies, web beacons, tracking pixels, and other tracking technologies to improve your browsing experience on our website,
analyze website traffic, and understand where our visitors are coming from. By browsing our website, you consent to the use of tracking
technologies.
You can choose to opt out of online tracking. Here are some methods:
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Blocking cookies in your browser: Most browsers let you remove or reject cookies used for interest-based
advertising.
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Blocking advertising ID use in your mobile settings: Your mobile device settings may allow you to limit the use of
the advertising ID for interest-based advertising.
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Using privacy plug-ins or browsers: Use a browser with privacy features like Brave, or install plugins such as
Privacy Badger, Ghostery, or uBlock Origin to block third-party cookies/trackers. You can also opt out of Google Analytics with a browser
plug-in.
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Platform opt outs: Google, Facebook, and Twitter offer opt-out features to limit the use of your information for
interest-based advertising.
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Advertising industry opt out tools: Use the Digital Advertising Alliance or Network Advertising Initiative to opt
out of interest-based advertising by participating companies.
Note: You need to opt out on each browser and device you use.
- Do Not Track: Some browsers can send "Do Not Track" signals, but we currently do not respond to these signals.
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Declining to provide information: We need certain personal information to provide our services. Without it, we may not be able to offer those
services.
- Protecting, retaining and storing your personal information
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Protection: We have implemented appropriate and industry-standard technical and security measures to prevent your
data from being lost or used without proper authorization. However, despite our safeguards and efforts to secure your information, no
electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. Therefore, we cannot promise
or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security measures and improperly
collect, access, steal, or modify your information. While we strive to protect your personal information to the best of our ability, the
transmission of personal information to and from our website is at your own risk. We recommend accessing the website only within a secure
environment.
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Storage: Your information is currently stored in jurisdictions where our Services’ technology platform resides. We
reserve the right to transfer your information to an affiliate or third party for protection or internal business purposes as deemed
necessary. By agreeing to this Privacy Policy, you consent to such transfers without further notice.
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Identification: To help prevent unauthorized access to your personal information, you are responsible for keeping
your username and password (collectively, “ID”) private and confidential. You are solely responsible for any unauthorized use of your ID. If
you suspect your information has been compromised or your account accessed without consent, please contact us immediately.
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Retention: We may store your personal information for up to 3 years from the date of collection or until the
agreement governing your use of the Services is terminated, whichever is longer. We will make commercially reasonable efforts to delete your
personal information and any other information provided within a reasonable time frame.
For security purposes, we will continue to store your email address and IP address after the 3-year period. Your IP address will be anonymized.
Retaining this information is necessary, among other things, to comply with GDPR requirements related to your rights to access, restrict
processing, erase, correct, object to, or port your data.
- Your privacy rights
Under the General Data Protection Regulation (GDPR), you have the following rights regarding your data:
- The right to request access to the personal data we hold about you.
- The right to request a copy of your personal data in electronic format (data portability).
- The right to request correction of the personal data that we hold about you.
- The right to request restriction of processing of your personal data.
- The right to request deletion of your personal data.
- The right to object to the processing of your personal data.
- The right to lodge a complaint with a supervisory authority if you believe we have violated your rights under data protection laws.
In certain circumstances we will not be able to comply with your request. For example, we may have a legitimate interest permitting us not to act
as you requested. To exercise your rights, to correct information that we have about you, or to ask questions about your rights, please contact us
through the contact details provided in this Privacy Policy.
- Contact Us
If you have any questions or requests regarding this Privacy Policy, please contact us at:
[email protected].